Privacy Policy TinkConnect.com

TinkConnect
Wamberg 37
1083 CW Amsterdam
The Netherlands

 

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This Privacy Policy applies to the information that we obtain through your use of this website www.tinkconnect.com

 

Table of contents

Who we are

What We Collect and Receive

Your Rights

Third party services we use

Retention of data

Privacy Policy Changes

Contact Us

 

Who we are

TinkConnect organizes and facilitates client IT needs in the broadest sense. Our Hosted Desktop, ISO 27001 certified since 2010, provides national and international companies with different business applications and enables them to work online securely.

Dirk-Jan van Suchtelen is the legal representative of TinkConnect. If you have any questions about this privacy policy, please contact our privacy team at security@tinkconnect.com

We will never sell your personal data to anyone.

 

What We Collect and Receive

In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:

Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.

Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse. Data collected through Matomo remains in our own databases and isn’t accessible for anyone besides us and is covered by our general data processing rules and regulations.

Cookies — we do not use any cookies

 

Your Rights

You have the right to be informed of Personal Data processed by TinkConnect, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask for a structured, common and machine-readable format of Personal Data that we have collected on you.

We can only identify you via your email address or IP address and we can only adhere to your request and provide information on your own Personal Data. We cannot provide, rectify or delete any data that we store on behalf of other users or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact TinkConnect’s support team: support@tinkconnect.com

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

 

Third party services we use

When you visit our website, we do not use the third party services which may collect personal data.

 

Newsletter

For our newsletter we use Mailchimp. TinkConnect has a data processing agreement with Mailchimp which complies with international laws and regulations regarding the use of Personal Data and newsletters.

 

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect TinkConnect’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

We also store data collected through this website in our back-ups which are pruned automatically according to their retention schemes.

 

Privacy Policy Changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email.

 

Contact Us

info@tinkconnect.com